Effective date: April 17, 2026 Last updated: April 17, 2026
These terms govern your use of Tact ("the Service"), a Shopify app operated by Toni Väisänen ("we", "us", "our").
By installing Tact, you ("the Merchant") agree to these terms.
Tact is an analytics tool for Shopify stores. It collects anonymous visitor browsing events and provides insights including conversion funnel analysis, friction identification, visitor segmentation, and returning visitor patterns.
Tact offers a Free plan ($0/month, forever) and a Starter plan ($19/month or $190/year). Paid subscriptions are billed through Shopify's billing system. Monthly plans are charged every 30 days; annual plans are charged once per year. You may cancel at any time from the Shopify admin; no refunds for partial billing periods.
Every Starter plan includes a 14-day free trial. Cancel before the trial ends to avoid any charge. No credit card is required to install the app.
When you downgrade from Starter to Free, or cancel your Starter subscription, your historical data remains accessible read-only for 30 days. Export your data via CSV before that window closes. After 30 days, access is restricted to the Free plan's 30-day rolling window.
You may choose to pause your Starter subscription instead of cancelling. Pausing cancels your Shopify billing immediately — no further charges apply. During the pause, your historical data stays accessible read-only for up to 60 days and new analytics are not processed. Reactivate at any time by resubscribing; this restarts live analytics and digest delivery. After 60 days without reactivation, access reverts to the Free plan's 30-day rolling window.
During pause, Tact continues to store your historical browsing data under this processing agreement. You remain the data controller; Tact remains the processor. Data subject rights (access, deletion, rectification) remain in force throughout the pause period.
You agree not to:
We provide the Service on a best-effort basis. We do not guarantee specific uptime or availability. We may perform maintenance, updates, or changes to the Service at any time.
We will make reasonable efforts to notify you of planned downtime that may affect your analytics data.
To the maximum extent permitted by law:
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance. For material changes, we will make reasonable efforts to notify you through the Shopify admin interface.
These terms are governed by the laws of Finland, without regard to its conflict-of-laws rules. Any disputes will be resolved in the courts of Finland.
Toni Väisänen Email: [email protected]